We promise your money back if the item is not delivered within the Buyer Protection period. You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.

Terms & Conditions

Your purchase is protected if:

  • The item was purchased on our website (www.firstinteractivetrading.com).
  • The item you received was damaged or defective.
  • Your order did not arrive not due to factors related to the buyer (for example: the wrong shipping address was provided).
  • You raise a claim by opening a dispute.
  • Your account is in good standing.